Share this Post
Dear Traders Family Community,
Throughout our career as a trader, maybe this is one of our biggest disappointment.
Some of you might know that our broker partner, Futures Galleria had terrible failure towards us and their client.
On Monday, 18 August 2014, their process to change the standardization of mini lot size from 1 to 0,1 turned out to be system failure.
Moreover, they did it without any prior notice or announcement to their clients. It had left us in terrible error of trading for the whole 2 days that affected our subscribers and sucked our portfolio’s drawdown nearly 50%.
Many of our subscribers from MQL5 and Myfxbook also suffered from this system failure which resulting loss and trade errors.
On behalf of our clients and subscribers, it has become our duty to make an important decision before it drags them into the depth of kicking and screaming.
Today, we has made the decision to sever our partnership with Futures Galleria as our broker and this decision is final.
Following our decision, we suggest our beloved investors who still have fund in Futures Galleria to withdraw and close their account. We can not provide the client protection at Futures Galleria anymore in the future.
As the result of the decision we have made, we will pause or not trade until further notice.
For investors who still have a trade issue regarding this huge stupid mistake from Futures Galleria, please inform us your account number and transaction order immediately. We will make it up.
We apologize for the inconvenience..